James McGrath

Quick tips, in-depth guides, and thoughts on the future of the web

What Makes a Great Team (Hint: It’s Not Just the Code)

We often talk about speed, performance, and clean code in tech. But after working on many projects, I’ve realized that what makes a great team has little to do with code alone — and everything to do with the people behind it.

The best teams aren’t just productive. They’re built on trust.

Real collaboration goes beyond tools and workflows. It’s about the willingness to listen, to give space for questions, and to support each other—especially when things break (and they will).

When a team values empathy as much as efficiency, amazing things happen. Bugs become learning moments. Standups become safe spaces. Feedback becomes growth.

The greatest lessons I’ve learned in my career didn’t come from documentation but from teammates. They came from quiet acts of kindness, thoughtful code reviews, and the feeling that someone’s got your back.

Trust, empathy, and collaboration aren’t just soft skills—they’re the foundations of any great team.

So the next time you want to improve a process or optimize your workflow, ask yourself: how’s the human side of the team doing?

Because what makes a great team isn’t just what we build — it’s how we build it together.

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